The Perks of Providing A Positive Website User Experience For Your Clients
Having a website for your veterinary hospital is important, but having one that looks great, contains valuable information, and easily reaches potential customers and clients is vital. This is called the user experience, and is something Google algorithms use when ranking websites in search results.
User experience is how the pet owner interacts with your website, social media, and services. Search engines rely on meta information when sorting through websites since they can’t understand text or multimedia content. This meta information helps search engines gain better insight into a website, thus satisfying the search engine’s quality requirements. By providing pet owners with a positive user experience, search engines take the hint and boost your veterinary hospital website’s ranking because of its quality.
Give Pet Owners What They Want
Time is everything. If information is hard to find, pet owners will likely bounce to another veterinary hospital's website. Your website has mere seconds to pull in and positively engage a pet owner.
Does your website measure up? Here are a few examples of what your website should include:
- Clear call-to-action: Make PDFs, newsletters, links and maps easy to locate and access for pet owners.
- Mobile convenience: Provide pet owners with an excellent mobile website to access your hospital while on the go.
- Navigation: Should be easy to use with buttons linking directly to services, location, and contact information for pet owners.
- Helpful Linking: If providing a resource page, link to pages from other websites based on a pet owner's natural interests. Think of their goals and how to easily and quickly fulfill them.
Create Buzz With Your Content
First, think of the basics that pet owners want and need when searching for your website. Does your site provide the full range of services and benefits your hospital offers? Prioritize this content and make sure it’s easily found and accessed by users.
Second, provide content that’s fun to share. If visitors discover content that grabs their attention, they’re more likely to share it with their social media network. This is another factor search engines take into account when ranking websites, and from a pet owner’s standpoint, it fosters a social connection between themselves and your veterinary hospital.
Remember, quickly and easily accessing information from your website is the end game of potential clients, and providing a positive and helpful user experience from your veterinary hospital website will ensure that pet owners are connecting with you and your site.
If your veterinary hospital is ready to provide your clients with the optimal user experience, contact the experts at VetNetwork to get started at 603-743-4321.
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