Veterinary Hospital Online Reputation Management
Veterinary Online Reputation Management/Monitoring Solutions
Do You Know What Clients Are Saying about Your Veterinary Practice?
Clients complain: you should care. Your veterinary practice can rise and fall on what is being said about you online. That’s why VetNetwork is now offering a new, cost-effective online reputation management service to veterinarians everywhere. Managing your online profile is essential in today’s business world. By using our reputation monitoring and management services, you can concentrate on what you do best - treating your patients. We can help you grow your business.
The vast majority of pet owners seek out veterinary services online. No one asks for references any more. They simply Google your veterinary hospital or you. A negative comment or review that pops up on any of the major review sites, such as Yelp, Vetratingz, Dexknows, or CitySearch, can be devastating to your hospital’s business.
Our Reputation Monitoring/Management Services Safeguard Your Online Veterinary Reputation
Think if someone said this about your veterinary hospital. These are actual reviews posted on Vetratingz.com:
“Outdated equipment, staff burned out and now venture to grabbing the $$$ instead of ethical & compassionate treatment of your pet. You need to question everything & request copies of records. Don't let any smiles fool you!”
Or:
“Brought my cat in for a declaw and they gave me an estimate for $330 with a rabies vaccination as well. I said, "Let’s do it" and they told me to come by 10ish the next morning. I get a fairly rude phone call at 9:45 a.m. the next day saying they CLOSE at 10:00 and I had to come pick up my cat or else they'd charge me to keep him there over the weekend. I live only a few miles away so I went right over. I get there and they handed me the bill for $560! I couldn't believe it. They went more than $200 over THEIR estimate! I will NEVER return to this horrible place. A little bit over an estimate is fine, but more than $200 is absolutely unacceptable. THUMBS WAY DOWN :(“
Negative comments like these can define your professional narrative – and they can last forever. With our comprehensive veterinary online reputation services, VetNetwork can track and manage what is being said about you and your veterinary practice. We will not only discover negative comments, we will also help mitigate their impact to safeguard your veterinary online business reputation. We can offer sound advice on how to react and recommend a online reputation management services plan to generate sincere positive responses on these social networking sites. Online reputation management should not be a haphazard, ad hoc activity but an active, ongoing one. We make review sites work for you.
Every veterinary hospital needs a unique and individualized reputation management program. The program you need may be less expensive than you think. Contact VetNetwork today about a reputation management program for your hospital, a price estimate and free consultation.
You work hard and offer your clients the finest veterinary services possible. Your reputation needs to reflect this.
Call us today to find an online reputation monitoring and management package that best suits the needs of your veterinary business. After all, your veterinary business' online reputation is on the line.